Frequently Asked Questions
What is the cost of Soaper?
Soaper is priced at $24.99 per user per month, with no long-term commitments or contracts necessary. A free trial is also available for new users, which can be extended by referring additional users to our platform.
Why is Soaper cheaper compared to its competitors?
Soaper utilizes the sophisticated processors within your iPhone, harnessing their capabilities to perform computations usually assigned to powerful cloud computing clusters. This innovative, patent-pending approach allows us to make AI more accessible and affordable in the healthcare sector.
How can I transfer notes to my Electronic Medical Records (EMR)?
The most convenient method to securely transfer a note is by opening a web browser on a desktop and navigating to note.soaper.ai/beam. In the iPhone app, once a note is created, you can use the 'beam' button to send the note to the browser.
Our Windows-based, desktop integration software will launch shortly.
For our Enterprise customers, we provide deep integration solutions for any FHIR-compliant EMR. To learn more, please email us at info@soaper.ai.
Soaper has transcribed something incorrectly!
We apologize for any inaccuracies. You can improve Soaper's accuracy by teaching it new terms, including medical jargon and medication names, through the options menu in the iPhone app. Note that Soaper may not learn your new word immediately, but it should do so with the next major app update, typically rolled out once a month.
Should I inform my patients that I'm using Soaper to draft my note?
Yes, we recommend mentioning at the start of each visit that you're using Soaper. You might say, "I'll be using my phone today to help create a more efficient medical note for our visit." Including a statement in your medical note template indicating the patient's consent could also be beneficial, similar to when using a dictation system or scribe.
Why does my phone screen remain on during transcription?
The transcription process requires a moderate amount of power. To conserve battery life, iOS will automatically terminate the transcription if the screen isn't kept on. Therefore, we strongly advise keeping your phone plugged in whenever possible to ensure optimal battery life.
Do I need to modify my speech for Soaper to accurately generate a note?
No, you're free to converse naturally with your patient. However, keep in mind that Soaper can only produce a note based on audible information. If a patient gestures or points to a body part, the app won't be able to record that. For generating physical exam findings, it's helpful to dictate clearly by organ system. For instance, "Upon examination of the lungs, I note normal lung sounds. Upon abdominal examination, the abdomen is soft, with no tenderness upon palpation."
Can I use Soaper to generate only specific parts of the note?
Yes, you can customize this in the 'note settings' section within the options menu.